UX Design

Delivering outstanding user experiences through a dynamic 5-step process

What is UX?

User Experience (UX) design refers to an approach that places the needs of users first and foremost in the design and development of digital products. This human-centred mode of design draws upon behavioural psychology and is characterised by placing a high value on user research throughout the design process. Despite often following the below stages in order, it is in fact a non-linear approach, where each stage may inform the other, creating ‘iterative loops’ and giving the approach a cyclical nature.

How it works

Research

Develop an in-depth insight into your users

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Define

Identify problems and opportunities

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Ideate

Devise a variety of innovative solutions

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Design

Refine ideas, visualise the solutions

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Test

Perform usability tests and optimise designs

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